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User is not a business account on Instagram

This error occurs if you try to use features available only to business accounts or creator accounts on Instagram, but your account is personal.

Possible reasons​

When connecting the account to our service, it was previously a business account or a creator account, but then its type was changed back to personal.

What to do?​

  1. Open Instagram settings and make sure your account has the correct type. More details: “How to change Instagram account type and which one is needed for publishing”.
  2. If the account is personal, switch it to a business account or a creator account.
  3. After changing the account type, reconnect it to the service.